Moss Panel Warranty

3-Year Limited Warranty

We stand behind the quality of our stabilized moss panels and offer a 3-year limited warranty under proper use conditions. This warranty covers natural wear or unexpected deterioration of the moss when used indoors under recommended conditions.

Warranty Coverage:

If a warranty issue arises within the 3-year period, we will provide:
✔ Additional stabilized moss and detailed restoration instructions for self-repair.
✔ Alternatively, we will restore the moss panel for you.

Important Terms:

• This warranty applies only under proper usage and indoor conditions (protected from direct sunlight, excessive humidity, and improper handling).
• The customer is responsible for all shipping costs associated with warranty claims, including sending the panel for restoration or receiving replacement moss.

For warranty inquiries, please contact our support team with photos and a description of the issue.